This privacy notice is issued by Konami Digital Entertainment Co., Ltd. (to which we will refer as "Konami"), a company based at 1-11-1, Ginza, Chuo-ku, Tokyo, 104-0061 Japan, that is a subsidiary of KONAMI GROUP CORPORATION, the parent company of the Konami Group, on behalf of the Konami Group companies.
The Konami Group companies conduct a questionnaire survey for our products and services you are using ("Product"). The way in which we use your personal data obtained from you through the survey is very important to us. The Konami Group companies use your personal data as described below.
We may change, add to, or delete any part of this privacy notice from time to time. You can obtain the latest version of this privacy notice from [https://legal.konami.com/kde/surveymonkey/en-us/].
1. Our use of your personal data
We process your personal data in accordance with the applicable EU and Member State regulations on data protection in particular, the General Data Protection Regulation (EU) 2016/679 ("GDPR").
Your personal data may be used in order to improve the quality of our products and services including the Product.
Konami processes your personal data on the lawful basis, that is, the necessity for the purposes of our legitimate interests which are not overridden by your own fundamental rights and freedom (Article 6(1)(f) GDPR).
We keep your personal data until when you request us to delete your personal data processed for the survey. The data retention period of your personal data by the Konami Group companies after the above events occur is as follows.
- period necessary to respond to legal obligations;
- necessary period for dispute resolution;
- period necessary for performance of the contract; and
- in the absence of the above, 6 months after the provision of the Product to the market is terminated.
If you want to obtain more information regarding the categories of personal data that we process for the survey, please click here.
Below are the categories of personal data that we process for the survey.
Purpose | Categories of Personal Data | Lawful Basis |
---|---|---|
To improve the quality of our product and services including the Product |
Content of the answer to the questionnaire, the date and time of the answer <PC/Console Game> Platform, Platform ID <Mobile Game> User ID |
Legitimate interest |
Konami processes your personal data on the lawful basis, that is, the necessity for the purposes of our legitimate interests which are not overridden by your own fundamental rights and freedom (Article 6(1)(f) GDPR).
We keep your personal data until when you request us to delete your personal data processed for the survey. The data retention period of your personal data by the Konami Group companies after the above events occur is as follows.
- period necessary to respond to legal obligations;
- necessary period for dispute resolution;
- period necessary for performance of the contract; and
- in the absence of the above, 6 months after the provision of the Product to the market is terminated.
2. Our sharing of your personal data with other companies
We may share personal data with other companies for different reasons, for example to ensure the quality of our games and services, so that we are able to provide you with a game experience you expect and enjoy, as well as to protect our business interests.
Konami shares personal data with other companies of the Konami Group companies (including its affiliates in Japan, in Europe, in the United States of America and in Hong Kong) (e.g., Konami Business Expert Co., Ltd. (Japan), Internet Revolution, Inc. (Japan), and specifically, those listed in https://www.konami.com/corporate/en/subsidiaries/). In these cases, the Konami Group companies that receive your personal data will use the personal data in accordance with this privacy notice and their respective privacy policies.
The Konami Group companies may also provide personal data to service providers (e.g., servers that store data) or their agencies.
If you want to obtain more information regarding the service providers and their agencies that we may share personal data, please click here.
Below are the service providers and their agencies that we may share personal data.
Organisation name | Location |
---|---|
SurveyMonkey Inc. Survey Monkey’s Privacy Policy: https://www.surveymonkey.com/mp/legal/privacy-policy/ |
United States of America |
We may also share your personal data with other companies as a result of the sale of the company or business that offers the Konami game to another company, or in cases where the Konami Group companies have to disclose the personal data by law or by order of an authority (e.g., a judge or court).
In every case, we have appropriate safeguards in place to ensure the security and confidentiality of your personal data
3. Transfers of your personal data to other countries
The Konami Group companies may send your personal data to other companies outside your country. In particular, if you live in the European Economic Area (EEA), your personal data may be transferred to companies located outside the EEA. When this is the case, either (i) the countries in which those companies are located have been deemed to provide an adequate level of protection for personal data by the European Commission or, (ii) in respect of transfers to companies located in the US, those companies are part of the US Privacy Shield, or (iii) the Konami Group companies have adopted and implemented Standard Contractual Clauses to oblige the company that receives your personal data to use it fairly and legally. Details of the safeguards can be provided to you upon request.
4.Your rights regarding personal data
Under certain circumstances, you have the following rights that you can exercise in respect of your personal data processed by Konami.
- Information regarding your data processing: You have the right to obtain from us all the requisite information regarding our data processing activities that concern you (Articles 13 and 14 GDPR).
- Access to personal data: You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and certain related information (Article 15 GDPR).
- Rectification or erasure of personal data: You have the right to obtain from us the rectification of inaccurate personal data concerning you without undue delay, and to complete any incomplete personal data (Article 16 GDPR). You may also have the right to obtain from us the erasure of personal data concerning you without undue delay, when certain legal conditions apply (Article 17 GDPR).
- Restriction on processing of personal data: You may have the right to obtain from us the restriction of processing of personal data, when certain legal conditions apply (Article 18 GDPR).
- Portability of personal data: You may have the right to receive your personal data in a structured and commonly used format so you can use this data with another company, when certain conditions apply (Article 20GDPR).
- Object to processing of personal data: You may have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you, when certain legal conditions apply (Article 21 GDPR).
- Not to be subject to automated decision-making: You may have the right not to be subject to automated decision-making (including profiling) based on the processing of your personal data, insofar as this produces legal or similar effects on you, when certain conditions apply (Article 22 GDPR).
Furthermore, when your personal data is sent by the Konami Group companies from the EEA to a country outside the EEA, you can request from us a copy of the Standard Contracts that we have used to send your personal data.
You can use these rights by contacting us at:
privacynotice@faq.konami.com
To communicate with our Data Protection Officer, please email.
dpo-team@konami.com
If you believe we have misused your personal data or violated any data protection regulations, you may file a complaint with a Data Protection Authority, for example, the Authority of your place of residence within the EEA.
If you have any inquiries of our products or services, you can contact us at:
https://www.konami.com/games/inquiry/