Specified Commercial Transactions Act Details

[1] Company name
Konami Digital Entertainment Co., Ltd.
[2] Address
104-0061 11-1 Ginza 1-chome, Chuo-ku, Tokyo
[3] Representative
Hideki Hayakawa
[4] Contact
Inquiries regarding provided content and services:
KONAMI Customer Service Line
KONAMI Customer Service Line
Telephone: 0570-086-573
(Customers who can’t use the above number, please call: 03-6636-0580)
Hours: Weekdays from 10:00 to 18:00 (Closed: Sat, Sun, Holidays)
*This phone number is only for use in Japanese. To contact us in a language other than Japanese, please use the following URL.
URL:
 https://www.konami.com/games/inquiry/global/
[5] Price of provided content and services
Varies based on content and service
[6] Costs aside from the above written
Consumer tax and network costs
(Network costs vary based on the contracts users have entered with their respective network providers.)
[7] Availability period of provided content and services
Beginning from the time of access after a purchase or immediately after download
[8] Methods of payment
Varies based on content and service
[9] Periods of payment
Varies based on method of payment
[10] Refunds and returns
As the content is digital, refunds and returns are not possible. Please contact us for more details if necessary.
[11] Operating environment
Devices capable of running the applicable services are necessary.
For more detailed information, please check the store page the app was downloaded from.
[12] Terms of Use
Please refer to the Help section and Terms of Use for details regarding the terms for the applicable content and services.