Konami Digital Entertainment Co., Ltd., (“Konami”) is a company based in 1-11-1, Ginza, Chuo-ku, Tokyo, 104-0061 Japan. Konami is a subsidiary of KONAMI GROUP CORPORATION, the parent company of the Konami Group, on behalf of whose companies this privacy notice is issued.
Konami and the Konami Group companies offer online games and console games, including the one you are about to play now. The use of your personal data when playing our games is very important to us. Konami and the Konami Group companies use your data as described below.
We process personal data in accordance with the applicable EU and Member State regulations on data protection, in particular, the General Data Protection Regulation No 2016/679 (“GDPR”).
We may change, add to, or delete any part of this privacy notice from time to time. Obtain the latest version of this privacy notice from [https://legal.konami.com/games/information/].
1.Our use of personal data
Personal data is used to help us provide Konami games and game related services, including
- running the game,
- specifying the user,
- improving the game quality,
- providing notifications to the user,
- preventing cheating or unfair behavior, and
- when you agree, sending marketing information or providing behavioral advertisements.
Konami and the Konami Group companies process personal data in response to your interest in the game services that we provide and that you have requested and expect from us (Article 6(1)(f) GDPR). Sometimes, we may need your consent in order to process certain parts of your personal data (Article 6(1)(a) GDPR). When this is the case, you may change your mind and withdraw consent at any time, but until then, we will use the data for the purposes explained above.
We retain personal data for as long as is necessary to ensure that Konami and the Konami Group companies will continue to offer the games that you play. After the termination of any game or game service, Konami and the Konami Group companies will retain personal data for a certain period (i) according to specific requirements in order to comply with legal obligations, resolve disputes, and enforce agreements; (ii) in compliance with all laws and regulations applicable to Konami and the Konami Group companies; and (iii) according to the terms of contracts with business partners (e.g., for auditing purposes). We also apply specific data retention periods to personal data collected from users related to games (which is deleted 6 months after the end of the service) and game enquiries (which is deleted 27 months after the end of the communication).
If you want more detailed information regarding the kind of personal data we process when you play Konami games, please click here.
Shown below are the categories of personal data that we collect when you play games.
| Purpose | Categories of Personal Data | Lawful Basis |
|---|---|---|
| To operate the game and the game related event | Data input by end users (e.g. user name, language, and region) Data automatically collected (e.g. language and country code) Play history data, display data, chat data, competition data, ranking data, and group gaming data |
Legitimate interest |
| To specify the user | Data for specifying users (e.g. play stage data and device data) Data linking with third party ID Data for providing customer support (e.g. user ID, language, first name, last name, payment information and charge information,), play data, network data (e.g. IP address (V4, V6), ping value/Hz/loss rate/ line type) |
Legitimate interest |
| To improve the game quality | Device data (e.g. PS specification information, OS, DX version) Network data (e.g. IP address (V4, V6), ping value/Hz/ loss rate/ line type) Game play data (Crash data) Gaming data (e.g. game result and disconnection data) |
Legitimate interest |
| To prevent cheating or improper behavior | Data about your machine or device | Legitimate interest |
Konami and the Konami Group companies process personal data for its own interests and in your interest, so it provides and you receive the game services that you have requested and that you expect from us.
We retain personal data for as long as is necessary to ensure that Konami and the Konami Group companies will continue to offer the games that you play. After the termination of any game or game service, Konami and the Konami Group companies will retain personal data for a certain period (i) according to specific requirements in order to comply with legal obligations, resolve disputes, and enforce agreements; (ii) in compliance with all laws and regulations applicable to Konami and the Konami Group companies; and (iii) according to the terms of contracts with business partners (e.g., for auditing purposes). We also apply specific data retention periods to personal data collected from users related to games (which is deleted 6 months after the end of the service) and game enquiries (which is deleted 27 months after the end of the communication).
In certain situations, we may need your approval to collect personal data. In these cases, you can always refuse permission for us to possess your personal data. In that case, we will erase the personal data, but until then, we will use the data for the purposes that we explained above.
2.Our sharing of personal data with other companies
We may share your personal data with other companies as a result of the sale of the company or business that offers Konami games to another company or in cases where Konami and the Konami Group companies have to disclose the personal data by law or by order of a court authority (e.g., judge or court).
We may also share personal data with other companies for different reasons (1) to ensure that you respect our terms of service for Konami games and (2) to protect the Konami Group business.
Konami and the Konami Group companies share personal data with other companies of the Konami Group (e.g., Konami Digital Entertainment Co. Ltd. (including in Japan and affiliates in Europe and in the United States of America), Konami Business Expert Co., Ltd. (Japan), Internet Revolution, Inc. (Japan), and specifically, those listed in https://www.konami.com/corporate/en/subsidiaries/). In these cases, the Konami Group companies will use your personal data in accordance with this privacy notice and their respective privacy policies.
Konami and the Konami Group companies may also provide personal data to service providers (e.g., servers that store data, marketing), such as the listed companies (please click here).
In every case, we have appropriate safeguards in place to ensure the security and confidentiality of all personal data.
<List of Service Providers>
Internet Initiative Japan Inc. (United Kingdom, United States of America, Japan)
Amazon Web Services, Inc. (United Kingdom, Germany, Ireland, United States of America, Brazil, Singapore, Japan)
Google, Inc. (United States of America)
Microsoft Japan Co., Ltd. (Netherlands, United States of America )
3.Transfers of data to other countries
As indicated above, Konami and the Konami Group companies may share your personal data with other companies outside the country. In particular, if you live in the European Economic Area (EEA), your personal data may be transferred to companies outside the EEA. When this is the case, Konami and the Konami Group companies have adopted and implemented Standard Contractual Clauses to oblige the company that receives your data to use it legally.
4.Your rights regarding personal data
You have the following rights that you can invoke with Konami or Konami Group companies.
- Access to personal data: You have the right to access your personal data possessed by the Konami Group.
- Correction or deletion of personal data: You have the right to ask the Konami Group to correct or modify your personal data if it is wrong or incomplete. You also have the right to ask the Konami Group to delete your personal data when certain conditions apply.
- Restriction on the processing of personal data: You have the right to ask the Konami Group to restrict the use of your personal data when certain conditions apply.
- Object to processing of personal data: You have the right to object to the use of your personal data by the Konami Group when certain conditions apply.
- Portability of personal data: You have the right to access your personal data in a structured and commonly used format so you can use this data with another company when certain conditions apply.
Furthermore, when your personal data is sent by the Konami Group from the EEA to a country outside the EEA, you can request a copy of the Standard Contracts that we have used to share your information.
You can use these rights by contacting us at the following:
privacynotice@faq.konami.com
To communicate with our Data Protection Officer, please email
dpo-team@konami.com
If you do not like how we have responded or how we use your data, you can submit a complaint to the Data Protection Authority, for example, the Authority of your place of residence within the EEA.